!!Our packages move at slow speed through USPS.
Latest thing that USPS is doing is showing our packages statuses as “origin post is preparing shipment” they will let this status show until they scan the package even if it arrived at their facility 14 days before. We are not in control of how they scan, when they scan or what they do.
Our packages arrives. All packages that has been delayed, stuck or anything of that kind, has all eventually been delivered. It’s just poor service from USPS and heavily delayed!!
This applies mostly to our lovely customers within US <3
Because of the COVID-19 situation a lot of our packages within the US has been heavy delayed, because USPS is facing massive issues within their facility.
We have set up a new shipping system with FedEx, which we do understand is pricier, but you will receive your package within 48 hours, after it has shipped.
You can still choose USPS, but it is important to let you know that by choosing USPS delivery, you agree that you have understood, that delivery dates cannot be estimated through COVID-19 and delivery of shipments can take up to 14-60 days with the current situation within US. We currently see a lot of shipments stuck within customs, and it is completely out of our hands how USPS operates through this difficult time.
If you choose USPS, we ask you the sincerest patience and to be okay with shipping might being heavy delayed, as long as USPS is affected by the situation.
Shipping within Europe operates normally now. Canada and Australia we are still facing small delays too.
Much love and gratitude,